# Support ### Technical support For help with common technical issues, see the [Troubleshooting](/miscellaneous/troubleshooting.md) section of this guide. For additional support, please check out the community of active users and maintainers of Terrastories on our public #terrastories channel on the [Ruby for Good Slack](https://rubyforgood.slack.com/join/shared_invite/zt-1kfeimohe-KL~~~6Lkof7G94_7Ojd_Hw#/shared-invite/email). If you're a developer or comfortable using GitHub, you can file an issue in the corresponding repository [here](https://github.com/terrastories/terrastories). ### Online server access Digital Democracy maintains an online Terrastories server at . If you would like to request a community account on our server, please [write to us](mailto:info@digital-democracy.org). ### Support starting a Terrastories project In addition to all of the resources compiled in this guide, there is a community of active users and maintainers of Terrastories that participate in Digital Democracy's public chat channel on [Discord](https://discord.gg/KWRFDh3v73) and on our [Earth Defenders Toolkit Forum](https://forum.earthdefenderstoolkit.com/). We encourage you to consult these spaces for additional tips and ideas on how people are using Terrastories. Digital Democracy's core team is very small and we have limited capacity to provide direct accompaniment for implementing Terrastories outside of our existing partnerships. In some cases we are able to offer support. To read more about the way we work with partners and different levels of support, see [here](https://drive.google.com/file/d/1c9C1-6v1EHKnfrYDsBn3VNu5qS_pUNMC/view?usp=sharing). --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.terrastories.app/miscellaneous/support.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.