Terrastories Support Materials
  • Introduction
  • OVERVIEW
    • About Terrastories
      • How Terrastories is being used
    • FAQs
    • Getting started
    • Terrastories demo
  • USING TERRASTORIES
    • Exploring the Terrastories main interface
    • Using the Terrastories member dashboard
      • Exploring and creating stories, speakers, and places
      • Customizing your community theme
      • Setting up users and roles
      • Setting up an Explore Terrastories view for your community
      • Modifying map settings
      • Importing data
  • EXPLORE TERRASTORIES
    • What is Explore Terrastories?
    • Exploring the Explore Terrastories interface
    • Setting up Explore Terrastories for your community
  • Operating Terrastories Offline
    • Operating an offline Terrastories "Field Kit"
    • Preparing offline map packages
  • SETTING UP A TERRASTORIES SERVER
    • Hosting environments
      • 🌐 Hosting Terrastories online
      • 🛖 Hosting Terrastories offline as a "Field Kit"
        • Advanced Setup
      • 🍫 Hosting Terrastories on Kakawa (Earth Defenders Toolkit Offline)
    • Navigating the Super Admin dashboard
    • Setting up an Explore Terrastories server
  • MISCELLANEOUS
    • Support
    • Troubleshooting
      • Offline map tiles are not showing up
      • Resetting passwords (using the Rails console)
      • Saving and printing Terrastories reference materials
    • Translating Terrastories
    • Additional resources and references
    • For developers
  • Terrastories website
  • our.terrastories.app
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  1. MISCELLANEOUS

Troubleshooting

See additional information and troubleshooting steps for some common technical issues in the pages below:

  • Offline map tiles are not showing up

  • Saving and printing Terrastories reference materials

  • Resetting passwords (using the Rails console)

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Last updated 1 year ago